EV CHARGING FAQS
From costs and compatibility to where you can charge, these are the most common questions we get when it comes to our EV chargers.
Q: Where Can I Charge?
A: Charge up at any one of our EV charging ports. Find your closest station by using the Francis EV Charging app or the Plugshare app.
Q: How Long Does It Take To Charge?
A: The average charging session is between 15–30 minutes. However, charging time may vary depending on your type of vehicle.
Q: What Does It Cost to Charge?
A: The average charging costs range from $5 to $25 and adds between 40–300 miles per charge. Costs may vary depending on your type of vehicle.
Q: How Do I Pay?
A: For a seamless experience, pay with your Francis RFID card. Additional payment options include credit card and the Francis EV Charging app.
Q: Who Do I Call If There Is An Issue?
A: Customer service is available 24/7 at (800) 489–1588 to handle account questions and start a charging session.
ABOUT FRANCIS ENERGY
Founded in 2015, Francis Energy is one of the leading operators of EV chargers in the United States. Francis Energy’s mission is to eliminate range anxiety for EV drivers, enabling the acceleration of the electric vehicle market.